Hello, how can we help you?
Do you have any questions or need help? Then contact us by email, phone, or fill out the contact form at the bottom of the page.
Always include your order number when contacting us.
Where is my order?
Once your order has been shipped, you will receive a Track & Trace link in your email that you can use to track your package here. If you have not received a Track & Trace link within 72 hours of placing your order, please contact us at support@oldmoneyproject.com. We will be happy to help you!
Do you offer free shipping?
Yes, we offer free shipping on all orders. There is no minimum order value required to take advantage of this service. Enjoy your shopping experience without any additional shipping costs!
How long is the warranty on my purchase?
You have the standard warranty required by law, so there is no need to worry. This means that you are entitled to a fault-free product and that we will help you with any problems covered by this warranty. Please feel free to contact us at any time for further information.
How long can I return?
At Old Money Project, we offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt and receive a full refund or exchange.
When will I receive my refund?
You will receive your refund no later than 14 days after returning the product. Once we have received and processed your return, you will receive your refund within 5-7 business days. You will be notified by email once the refund has been completed.
Please note that depending on your bank, it may take several days for the amount to appear in your account.
How sustainable is your delivery?
We are committed to sustainability and use environmentally friendly packaging for our orders. We also work with delivery services that are committed to CO2-neutral transport. In this way, we contribute to a better environment and deliver your order to your home in a responsible manner.
What payment methods does Old Money Project accept?
At Old Money Project, you can pay securely using a variety of payment methods, including credit cards (Visa, MasterCard), PayPal, and other popular payment options. We ensure that your payment details are protected using the latest security technologies.
Contact us
If you have any questions, please do not hesitate to contact us. We will endeavor to respond within 48 hours.
Please note that our customer service is available Monday through Friday from 9:00 a.m. to 5:00 p.m.
Business name: Old Money Project
Address: Mozartlaan 81, 2742BP Waddinxveen, Netherlands
Chamber of Commerce number: 80452639
VAT ID: NL003438835B57



